Repairs & Maintenance

If you’re looking for an automatic electric gate repair company, then Harrogate Automation is here for you. We specialise in electric gates, supplying, installing, maintaining and repairing automatic gates.

Repairs for existing customers under warranty.

All parts which fail and are under warranty will be replaced free of charge. However, at our discretion, we may raise a call out charge for the labour required to change the part which is being replaced under warranty. Most commonly, this occurs where the original part needed for the motorised gate repair has failed due to a cause which is not within the control or fault of Harrogate Automation.

Automatic gate repair services for new customers or existing customers who are out of their warranty period.

A call-out charge will apply whenever our engineers are called out to a property to examine, diagnose, and/or repair a gate, its automation or entry system and it is not covered by a current warranty.

Our call-out charge takes into account the time taken for our engineers to travel to and from the property together with an hourly rate per engineer to attend to the work. Charges are also based on call-outs which are undertaken during our normal working hours, which are Monday to Friday, 08:30 – 16:30. Any call-outs made outside of these hours may be liable to additional charges.

Factors including safety, complexity of the job or the weight of items to be moved means that two engineers may be required for certain jobs and a two man call out rate will apply. If you wish to get an estimate for your motorised gate repairs, then please call 01423 560 053 or email info@harrogate-automation.co.uk.

In regards to replacement parts, if these are needed to undertake our automatic gate repair services, then these will be charged at current list prices.

Engineer call-out charges

A call-out charge will apply whenever our engineers are called out to a property to examine, diagnose, and/or repair a gate, its automation or entry system and it is not covered by a current warranty.

Our call out charge takes into account the time taken for our engineers to travel to and from the property together with an hourly rate per engineer to attend to the work.

Type your postcode or address into the calculator to see the likely cost of a call-out to your property:

Harrogate Automation is the leading electric gate company in Yorkshire, supplying and installing a range of electric gates and access systems to both commercial and domestic properties throughout the county. As an extension of this, we also have a comprehensive automatic gate maintenance and automatic gate servicing offering, which ensures that your automated gates are well maintained for increased longevity.

We strongly advise that your electric gates are maintained to the highest possible standard, which includes regular servicing. All electric gate manufacturers’ warranties state that their products must be routinely inspected and serviced in order for the warranty to remain valid for the duration of its term.

Electric gate servicing: what is included?

Many domestic gates will only require a single annual service whereas a commercial gate with high traffic will usually require a minimum of 2 services per year. What will be carried out as part of the electric gate service will be tailored to the individual gate but what is typically included in a service is set out below.

Automated hinged and sliding gates:

• Check general gate construction and hinges
• Check post construction
• Check all bolts, welds and fixings
• Lubrication of moving parts

Electrical inspection:

• Check motors, variable speed drives, hydraulic operators for conditions and correct operation
• Check for signs of overheating
• Check and clean control panel
• Check electrical connections
• Check integrity and security of cables
• Check operation of any fitted electrical safety device
• Check drainage of foundation boxes where applicable.
• Open, clean out and reseal of photocells, intercoms and keypads
• Check operation of loop detectors, safety switches or any limit switches and photocells
• Check radio receivers/transmitters/antennas/timers/lights

Mechanical inspection

• Check operation of gate
• Check operation of track and drive rack
• Check operation of fitted control devices and locking devices
• Check drive mechanism and any gearing

What does automatic gate servicing cost?

All of our servicing costs are tailored to the specific gate you have and the requirements which the specific gate needs and therefore we are unable to provide an exact cost. Costs will take into account a number of factors, such as whether the gate is a commercial use gate with a large amount of daily traffic or a domestic gate. Travelling time for our engineers, the type of gate, the kind of motors involved and the nature of the system installed will also be taken into account.

Please call us on 01423 560053 or email info@harrogate-automation.co.uk to make an enquiry about our electric gate servicing.